Agaplesion Diakonieklinikum Rotenburg

THE CUSTOMER

As an Academic Teaching Hospital of the Medical Faculty of the University of Hamburg and a maximum-care clinic, the Agaplesion Diakonieklinikum in Rotenburg treats its patients in line with state-of-the-art medical knowledge. More than 2,000 employees provide care for 33,000 inpatients and 150,000 outpatients every year. The hospital provides around 800 beds in 23 specialist departments and 60 semi-inpatient places in adult, child and adolescent psychiatry; 1,100 children are born every year in the hospital. Highly specialized doctors, nurses and therapists treat a very wide range of conditions. In the subsidiaries, further 400 staff members ensure that all its processes run as smoothly as possible. This, along with the 200 training places it also provides, makes the Agaplesion Diakonieklinikum and its subsidiaries the largest employer in the Rotenburg district.

The IT-based support of the clinical workflow and the resulting acceleration of the data processing procedures was one of the main criteria in the hospital's requirements profile. With the extended access to the iMedOne^® HIS via the app, all patient data had to be entered into the system in real time and be immediately available to all staff involved in the treatment process. Other essential criteria for the Agaplesion Diakonieklinikum Rotenburg were the modernization of the hospital and its processes, more efficient working, and improvement of the quality of care provided. In particular, the recording of vital signs had to be performed digitally instead of on paper forms, in order to guarantee error-free documentation of the data and to rule out errors in transmission. All information should be structured and available in a comprehensible form, as well as being immediately accessible. Paperless or paper-reduced working was ideally required to improve the clarity and availability of patient data.

The doctors and the nursing staff collect a lot of medical information directly at the patient's bedside. The data collected is then available immediately in the iMedOne^® HIS. Subsequent recording after the doctor’s rounds or treatment is no longer necessary. This is very practical in many ways. For example, the iPads have a camera that can be accessed by the iMedOne Mobile^® app. This means, for example, wounds can be photographed and the images directly placed in the relevant digital file. This prevents incorrect assignments of wound photos, as the patient data is always automatically inserted into each image, and allows healing processes to be documented. The photos can also be used to explain the healing process to the patient. The software covers the entire treatment process. All the necessary work steps are given here: tapping on the relevant category selects it with a green check mark. Double tapping results in a red check mark and indicates that the procedure was not necessary or not feasible, and was therefore not performed. In addition to the vital signs, the digital file contains all available information such as laboratory data, or can be linked to the PACS to display X-ray or endoscopy images on the iPad. Everything available in the HIS is also accessible from the mobile app.

With iMedOne Mobile^®, the Agaplesion Diakonieklinikum Rotenburg saves time spent on documentation, which is directly recorded digitally without the need to use paper first. Because data is fed into the HIS directly at the patient's bedside, it is available to all interested parties without a time delay. And communication is faster too: nurses can get approvals promptly via the app. Doctors issue treatment orders electronically, or respond quickly to inquiries. In addition, every access is logged accurately – who changed, added or deleted which data in the HIS and when. The intuitive usability of the app reduces the training required. Filter settings allow easier work scheduling. The digitalization of patient data even supports the invoicing process.