Digital health insurances: Managing care efficiently

This is how the digitalization of health insurances succeeds – with our healthcare platform, fast De-Pay billing, and the convenient self-monitoring service for insured persons.

Digital services for insurances and insureds

The digitalization of healthcare offers numerous advantages for health funds and insurance companies. At the heart of the digital health insurance lies our Central Healthcare Platform ZHP.X3, operated by Telekom subsidiary HMM Deutschland. This platform enables seamless interaction with a wide range of connected service providers and integrates smoothly into existing system landscapes. From application and care decisions to billing and payment of provided services, ZHP.X3 covers all processes comprehensively. As the world’s largest online platform for care management, it securely connects around 10,000 service providers and over 40 health insurance companies. This leads to significant relief in case management and reduced administrative costs.

A special advantage of the Healthcare Platform is the integrated billing method De-Pay. This method significantly simplifies and accelerates the invoice processing between service providers and payers. Furthermore, De-Pay works seamlessly with solutions such as LEOS Heilmittel and De-Touro (for transport services). This optimizes processing procedures, reduces paper-based documentation, and minimizes bureaucratic effort. As a result, costs are lowered while all legal requirements are met.

The self-monitoring portal also supports digital health insurance. It allows insured persons to digitally document their health status. Patients with back pain can record the intensity of their pain, while diabetics can regularly track details such as blood sugar levels, weight, and activity via smartphone or fitness watch. These technologies offer health insurance companies the opportunity to provide comprehensive consultations and to efficiently create therapy or training plans. This supports chronically ill patients, but also prevents new diseases and the risk of secondary illnesses and costs. Patients thus improve their health in the long term, and health insurance companies lower their healthcare expenses by avoiding interventions and hospital stays.

Secure digital identities for AOK

Digital Identity
Digital Identity

Digital Identity

From electronic patient records and health cards to e-prescriptions, healthcare grows more digital every day. Digital identities – and the Health ID in particular – are the master key to this transformation. They let policyholders view and manage their health data securely and autonomously and use their insurer’s digital services. Health insurers, in turn, promote active patient engagement, a core aim of the DVPMG, and enhance both care quality and customer service with the Health ID.

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Artificial Intelligence

Artificial Intelligence

Our AI solutions enable efficient processes, accurate diagnoses and personalized therapies.

Innovative AI applications are revolutionizing healthcare by optimizing processes, increasing efficiency and improving the quality of patient care. Hospitals, doctors, nursing staff, health insurance companies and patients alike benefit from the wide range of possible applications. However, our AI solutions in the healthcare sector not only ensure more efficient and patient-oriented healthcare, they also meet the highest data protection and security standards.

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