Modern design thinking methods enable bespoke solutions for digital healthcare to be developed in the co-creation process. This is because standardized procedures cannot be used to adapt new technologies to the requirements of medical institutions. For this reason, Telekom Healthcare Solutions is developing IT solutions for the healthcare sector in close cooperation with innovative partners and the customers themselves. 

  • Adaptation of methods, processes and solutions to the healthcare system
  • Orientation toward users and continuous focus on their needs
  • Linking of thought and work processes from design with practices from technology, science, business
  • Development of bespoke digital health solutions by using new forms of cooperation
  • Testing for practical suitability under real-world conditions in so-called POCs


The involvement of patients, healthcare professionals and healthcare institutions in the development phase is the decisive advantage: digital product innovations for the healthcare system become more flexible, customer requirements are taken into account directly and tested under real-world conditions in so-called POCs. In a collaborative process, solutions are developed, tested for their practical suitability and brought onto the healthcare market on this basis. The approach has already played a key role in the development of Medical Asset Tracking, a solution for locating medical devices.



Modern design-thinking methods, adapted to the healthcare system, and the involvement of patients, specialists and health institutions in the development phase result in particularly user-friendly product innovations.


The combination of creative processes from design with practices from technology, science and business creates new collaborations and user-oriented solutions. These are specifically tested for practical suitability and brought to the healthcare market.


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